Enterprise Performance Management:
An Executive-Level Implementation Guide

Enterprise performance management (EPM) is a methodology that can provide leadership with a more complete toolkit with which to view, analyze, and improve their organizations. Here, enterprise means the total organization—all of its departments or functions and how they interact.

There are many variations to an enterprise approach to performance management. The approach presented here has two key elements that differentiate it from the crowd. First, this methodology can be easily understood. Simplicity is critical if the entire organization is going to not only be involved but involved effectively. Second, this methodology is outcomebased. It focuses on the end results, the bottom line. It is not directed at implementing tools, enablers, technology, or processes, although it involves all of them.

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