It's All in the Prework:
Best Practices for Implementing Records Management Technology

Increasingly complex business operations and a work force that depends on recorded information for planning, decision making and transaction processing are contributing factors to the proliferation of electronically stored information. It is estimated that electronic data is growing at 125 percent per year.1 Email is a particularly significant area: 75 percent of knowledge is exchanged through workers' electronic mailboxes. An epolicyinstitute.com survey found that 20 percent of U.S. companies have had email subpoenaed by courts and regulators.2 Yet 46 percent of companies do not offer email policy training, and another 65 percent lack email retention policies.

1 Neil Murvin. “Information Lifecycle Management Separating the Hype from Reality.” Enterprise Networks and Servers. December 2003.

2 The American Management Association and The ePolicy Institute. “2005 Electronic Monitoring & Surveillance Survey.” http://www.amanet.org/research/pdfs/
EMS_summary05.pdf#search=%22epolicyinstitute. com%20survey%20%22. Accessed October 3, 2006.

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